Telecommunication is a procedure of exchanging information by means of electronic devices. Today telecom industry is a very important and basic part of any countrys communication channel. In case of any problem in this industry, may have adverse impact on various people and things.
In India telecom sector is one of the fastest growing sectors. India has second largest telecom market in the world. In the year 1980 private companies were allowed to enter in this sector of service provider and thus privatization of telecom sector started. Since then the shape of telecom industry has changed, and kept on changing forever.
In late 90s TRAI i.e. telecom regulatory authority of India was set up to regulate the telecom sector smoothly and hassle free. Within the time period from 2007 to 2009 telecom sector showed some unexpectedly better results from telecom industry, which was lowest call rates, cheapest colored cell phones and fastest sale of mobile phones. All these changes reaccelerated the growth of one of the fastest growing sector in India.
Telecom industry provides us with some important requirements like telephone, radio, television and internet. Technologies used by telecom industries in India includes GSM i.e. global system for mobile communication, CDMA i.e. code division multiple access, PMRTS i.e. public mobile radio trunking services, and WLL i.e. wireless local loop.
These days most of the telecom users are switching from CDMA to GSM. Thus the number of CDMA users is decreasing day by day which resulted in increment of it supplementary i.e. GSM users. Some huge private telecom industries in India involves names like
Bharti Airtel
Reliance communications
Idea
Vodafone
Tata
Aircel
MTS, etc
The competitive private telecom industrialist keep on utilizing the new technology for advancement and betterment of their services provided to the customer. As the investment required for telecom service providers specially telecom towers is huge sum of money, the investors outside the telecom sector are getting involved and gaining benefits from the telecom sector, customers are already gaining benefits from the services provided by telecom sector and taking advantage of close competition between various industries.
The tariff rates have decreased exponentially within last few years. Large number of telecom service providers gives customers several service options. And extreme competition compels telecom companies to provide good services at minimum possible price value. In case any telecom network is not working properly, customers have an option to switch their service provider, now by keeping the number same through mobile number portability service.
The increasing popularity of mobile devices like smart phones and tablets are changing the present scenario of telecom industry all over the world. Every telecom service provider is trying to attract customers with various schemes and plans.
Lets give a quick watch at Indias two giant player which are generally number one service provider in the country i.e. Airtel and Vodafone. The two are closest rival of each other in number one position. Another very significant and close fact is that that these two are very close at receiving complaints also. No exaggeration is the term dubious performer is used for them!
Bharti Airtel, one of the biggest Indian telecom service providers is headed by Sunil Bharti mittal. It is the largest telecom service provider in terms of number of subscribers. It is a global telecommunication company and involves nineteen countries across Asia and Africa. Complaints against Bharti Airtel is usually about poor customer care services, increased tariffs, activation of unwanted services and so on which left the customers helpless and disappointed. Vodafone is another leading telecom organization, with huge number of subscribers and the customers complaint against Vodafone fraud regarding excess amount of postpaid bills and then delay in restarting of service.
Tag: GSM
Telecom Sector In India
Presently, communication and transferring information from one place to another is so simple and conveniently reasonable. You have to call your brother from the next room or you have to talk to your father, who is on a business trip in another country, all you need to do is, use one of the services provided by telecom industry.
Telecom is a general term used for Telecommunication Company. It is abbreviation for the term telecommunication. Telecom industry is an industry, which provides services to transfer information in form of data from one place to another through various transmission devices. Previously, these services were provided by government sector but then telecom industry was privatized. Privatization of telecom industry excelled its performance and grew competition by removing monopoly.
Top telecom companies of India includes
Bharti Airtel
Reliance communications
Idea cellular
Tata communications
Tata Docomo
Spice communications
MTNL
Vodafone Essar, etc
Due to congestion and privatization of telecom industry requirement of a telecom regulating authority was felt so, in late 90s TRAI i.e. telecom regulatory authority of India was set up to regulate the telecom sector smoothly and hassle free. In India the regulating department for telecoms is TRAI i.e. telecom regulatory authority of India
Within the time period of three years from 2007 to 2009 telecom sector showed unexpectedly better results from telecom industry, which was lowest call rates, cheapest colored cell phones and fastest sale of mobile phones. All these changes accelerated the growth of one of the fastest growing sector in India.
Telecom industry provides us very important requirements like telephone, radio, television and internet. Technologies used by telecom industries in India includes GSM i.e. global system for mobile communication, CDMA i.e. code division multiple access, PMRTS i.e. public mobile radio trunking services, and WLL i.e. wireless local loop.
The latest trend in telecom industry is MNP i.e. mobile number portability. It is a service that enables mobile users to retain their number even after changing their service providers. As the telecom industry is broadening day by day so the complaints against these private service providers are also increasing day by day.
Now with the use of mobile number portability one can keep the same number but may change service provider. Thus by switching their service providers the customers can switch to better service provider and can get rid of the old and improperly working service provider without changing their number. Telecom industry goes through several changes and modification due to ever changing and improving technology.
Employment rate in telecom is expected to reduce to nine percent from eleven percent in next few years. And the reason will be improvement in technology and devices, which will result in more automation and less manual help requirement. The industries promote themselves on the basis of social relations and staying connected with your friends and family.
Tata Docomo is Tata teleservices limiteds tele services on the GSM platform. It is the first Indian private operator to launch the 3G services. The customer complaints against idea cellular are about poor network and slow customer care services of Tata docomo. Idea cellular is a publicly listed company, it is the third largest mobile services provider in India. Idea cellular fraud complaints are regarding disconnection of numbers without any prior information to the customer.
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